Programs - Bachelor
Travel Arrangement Management (MPP)
Study Time : 6 Semesters (3-5 years)
Study Load : 100-120 credits
Designation given : Diploma in Tourism/Intermediate Expert in Tourism (A.Mad.Par).
Graduate Profile
Front Office Supervisor
Housekeeping Supervisor
Head Butler
Entrepreneur
Vision
Being a study program that can generate excellent professional alumni and have a competitive advantage in accordance with the requirements of national and international industry standards.
Mission
Proficient in the latest skills
Master of technology
Have a network
Able to compete in the global era
KNOWLEDGE OBJECTIVES
Mastering the general concepts and application of operational management in the field of room division
Mastering the principles and procedural knowledge of reservation, guest registration, guest luggage handling, and telephone handling on the field of front office.
Mastering the techniques of public area maintenance, guestrooms preparation, linen handling, floral arrangement on the field of housekeeping
Mastering the principles and procedural knowledge of computer applications related to the field of front office and housekeeping.
Mastering the theoretical concept and application of the design layout area and guest service area.
Mastering knowledge of materials and machinery operation management in the front office and housekeeping
Mastering the general theoretical concepts and application of division operation budget.
Mastering the general theoretical concepts and application of marketing in room division.
Mastering the theoretical concepts of the application of excellent service
Mastering the theoretical concepts and application of cross-cultural knowledge
Mastering the theoretical concepts and application of communication
Mastering the theoretical concepts and application of entrepreneurship
Mr. Reza Sunardi
Chairman of Indonesian Hotel General Manager Association
Mr. Brio Ardianto
President The International Association for Deputy Managers and Front Office Managers of Luxury Hotels, Indonesia